Staff Directory
Jeff Matheson
General Manager
Phone: (925) 988-7712
Todd Arterburn
Chief Financial Officer
Phone: (925) 988-7681
Jeroen Wright
Dir. Mutual Operations
Phone: (925) 988-7643
Ann Mottola
Dir. Community Services
Phone: (925) 988-7628
Ann Peterson
Dir. Communications
Phone: (925) 988-7808
Mark Heptig
Dir. Golf Courses
Phone: (925) 988-7819
Tom Cashion
Public Safety Manager
Phone: (925) 988-7611
Eric Wong
Dir. Human Resources
Phone: (925) 988-7635
- Todd Arterburn, CFO: (925) 988-7693
- Amanda Davis, Controller: (925) 988-7634
- Bud Baxter, Financial Planning & Analysis Manager: (925) 988-7621
- Daniel Margulis, Financial Analyst (temp): (925) 988-7667
- Diana Sayre, Payroll/Benefits Administrator: (925) 988-7645
- Brenda Campos, Insurance Coordinator: (925) 988-7649
- Joyce Calalang, Sr. Accountant: (925) 988-7620
- Lila Guardado, Sr. Accountant: (925) 988-7691`
- TBH (Jho Pascua temp), Sr. Accountant: (925) 988-7607
- Tina Merino-Evans, AP/AR Supervisor: (925) 988-7617
- Audrey Duffy, AP Specialist: (925) 988-7674
- Marquita Shelton, AP/AR Specialist: (925) 988-7665
- Sheri McDaniels, AP/AR Specialist: (925) 988-7633
- TBH (Kali Bekele, temp), A/R Specialist: (925) 988-7705
- Analisa Huggard, Accounting Technician: (925) 988-7754
- Nina Sarkhosh, Accounting Specialist: (925) 988-7671
- Kelsey Clyma, Sr Manager Resident Services: (925) 988-7780
- Jackie Carlisle, Fitness & Aquatics Manager: (925) 988-7851
- Hideyo Routh, Head Lifeguard: (925) 988-7854
- Adam Cleary, Fitness & Aquatics Program Coordinator: (925) 988-7842
- Ash Harrison, Fitness & Aquatics Administrative Coordinator: (925) 988-7842
Swimming Pools
- Tice Creek Pool Deck: (925) 988-7853
- Dollar Pool Deck: (925) 930-8176
- Hillside Pool Deck: (925) 934-4686
- Clayton Clark, Sr. BMM, TWCM & Trust Facilities: (925) 988-7626
- Richard West, Sr. BMM, Independent Mutuals: (925) 988-7682
- Dave Peakes, Building Maintenance Mgr., FWCM: (925) 988-7646
- Eric Howard, Building Maintenance Mgr., SWCM:(925) 988-7687
- Lina Taylor, Building Maintenance Coordinator: (925) 988-7683
- Jim Hayes, Contract Administrator TWCM: (925) 988-7616
- Julie Cheli, Purchasing Agent: (925) 988-7685
- Daniel Philapil, Mutual Property Damage Insp.: (925) 988-7654
- General Information: (925) 988-7670
- Kelsey Clyma, Sr Manager Resident Services: (925) 988-7780
- Fleet Maintenance: (925) 988-7672
- Vehicle Maintenance Fax: (925) 988-7612
- Dial-A-Bus: (925) 988-7676
- Penny Reed, Counseling Services Manager: (925) 988-7752
- Grace Liu, Licensed Clinician: (925) 988-7751
- Lynn Welch, Licensed Clinician: (925) 988-7753
- Florence Clifton, Administrative Assistant: (925) 988-7750
- Counseling Dept. FAX number: (925) 988-7720
- Avinash (Avi) Singh, Custodial Manager: (925) 988-7816
- Deborah Rose, Manager Executive Services: (925) 988-7710
- Jorie Robinson, Administrative Assistant: (925) 988-7717
- Oleksandr (Sasha) Kagan, Mail Clerk: (925) 988-7696
- Kelsey Clyma, Sr Manager Resident Services: (925) 988-7780
- Jackie Carlisle, Fitness & Aquatics Manager: (925) 988-7851
- Adam Cleary, Fitness & Aquatics Program Coordinator: (925) 988-7842
- Ash Harrison, Fitness & Aquatics Administrative Coordinator: (925) 988-7852
- Fitness Center Reception Desk: (925) 988-7850
- Mark Heptig, Director: (925) 988-7819
- Blake Swint, Superintendent: (925) 988-7890
- Golf Pro Shop (Jacque Vigil, Head Golf Pro): (925) 988-7861
- Eric Wong, Director of Human Resources: (925) 988-7635
- Arnold Sevillano, Human Resources Generalist II: (925) 988-7610
- Jeannine Lawler, Human Resources Generalist I: (925) 988-7603
- Karla Cole, HR Administrative Assistant: (925) 988-7624
- Main Line: (925) 988-7615
- Department (e)fax: (925) 532-0123
- General Information: (925) 988-5555
- Eric Loranger, IT Manager: (925) 988-7658
- Loren McIntosh, Sr. Systems Engineer: (925) 988-7608
- Shari Bergum-Hayes, Sr. Systems Analyst: (925) 988-7673
- Daniel Pemberton, Network Administrator: (925) 988-7627
- Ken Rodil, Technical Support Specialist: (925) 988-7664
- John Tawaststjerna, Landscape Manager: (925) 988-7644
- Eddy Ibarra, Landscape Supervisor: (925) 988-7647
- Jesus Morales, Landscape Supervisor: (925) 988-7618
- Lisa Lankford, Landscape Coordinator: (925) 988-7642
- General Information: (925) 988-7774
- Sofia Genove, Business Operations Manager: (925) 988-7651
- Irina Filatova, Member Records Coordinator: (925) 988-7684
- Karen Kruth, Member Records Coordinator: (925) 988-7725
- Claudia Marlatte, Member Records Coordinator: (925) 988-7727
- Lisa Kam, Mutual Services Administrative Mgr.: (925) 988-7637
- Mireya Cruz, Alteration & Resale Coordinator: (925) 988-7653
- Itzel Diaz, MOD Administrative Associate: (925) 988-7601
- Lisa Kam, Mutual Services Administrative Manager: (925) 988-7637
- Lucy Limon, Mutual Boards Coordinator: (925) 988-7718
- Victoria Thomas, Mutual Boards Coordinator: (925) 988-7765
- Anna Rocha, Mutual Boards Coordinator: (925) 988-7775
- Sofia Genove, Business Operations Manager: (925) 988-7651
- Lynette Butler, Service Order Specialist: (925) 988-7636
- Karen Greenway, Service Order Specialist: (925) 988-7619
- Susan Lera, Service Order Specialist: (925) 988-7613
- Leslie Lucas, Service Order Specialist: (925) 988-7602
- Diane Stocking, Service Order Specialist: (925) 988-7655
- Daisy Vasquez, Service Order Specialist: (925) 988-7604
- Emergency Only: (925) 939-0693
- Front Gate: (925) 988-7899
- Guest Clearance: (925) 988-7843
- Office Information: (925) 988-7846
- Tom Cashion, Public Safety Manager: (925) 988-7611
- Steve Bertolozzi, Securitas Site Manager: (925) 988-7844
- Phillip Kocher, Administrative Staff: (925) 988-7840
- Olga Tikina, Administrative Staff: (925) 988-7841
- Kelsey Clyma, Sr Manager Resident Services: (925) 988-7780
- Zee Deleon, Recreation Manager: (925) 988-7706
- Jerold Barr, Application Support Specialist II: (925) 988-7715
- Leslie Graham, Recreation Assistant: (925) 988-7766
- Lori Frey, Recreation Assistant: (925) 988-7709
- Maeghan Decker, Reservations Coordinator: (925) 988-7781
- Brian Pennebaker, Events Coordinator: (925) 988-7732
- Anna Pomazanova, Excursion Desk: (925) 988-7731
- Elena Ybarra, Volunteer/Activities Coordinator: (925) 988-7703
- Leticia Zesati, Resident Services Representative: (925) 988-7777
- TBH, Receptionist: (925) 988-7721
Lost & Found/Recreation Dept: Wednesday through Sunday, 12:30pm to 9:00pm- (925) 988-7709
- Bill Parsons, Resales/Alterations Supervisor: (925) 988-7638
- David Crane, Inspector: (925) 988-7625
- Rogan Vogler, Inspector: (925) 988-7656
- Kelsey Clyma, Sr. Manager of Resident Services: (925) 988-7780
- Ann Peterson, Director of Communications: (925) 988-7808
- Craig Lazzeretti, Managing Editor: (925) 988-7817
- Javier Roman, Web Content Manager: (925) 988-7708
- Peter Buchik, Circulation Supervisor: (925) 988-7805
- Deanna Clark, Administrative Assistant: (925) 988-7800
- Cheryl Dillard, Advertising: (925) 988-7811
- Trisha Engelmann, Advertising: (925) 988-7809
- Dan Rosenstrauch, Photographer: (925) 988-7813
- Sam Richards, Staff Writer: (925) 988-7806
- Celeste Fitzsimmons, Production Team Lead: (925) 988-7814
- Kerry Curran, Prod. Graphic Specialist: (925) 988-7807
- Christopher Wagnon, Prod. Artist/Graphic Design: (925) 988-7804
- Mike Wood, Staff Writer: (925) 988-7810
- General Information: (925) 988-7820
- George Ivanov, Station Manager: (925) 988-7823
- Marianna Lopez, Program Assistant: (925) 988-7828
- Martijn Lemmens, Trust Asset Manager: (925) 988-7648
- John Raith, Trust Maintenance Supervisor: (925) 988-7631
Counseling Office: (925) 988-7720
Human Resources (e-fax): (925) 532-0123
Shipping/Receiving: (925) 988-7612
Vehicle Maintenance: (925) 988-7612
Waterford/Congregate Housing: (925) 977-7704
Main Facilities
Golden Rain Foundation: 1001 Golden Rain Road, Walnut Creek 94595
Golden Rain Foundation (MOD): 800 Rockview Drive, Walnut Creek 94595
Clubhouses
Creekside Clubhouse (Social Building): 1010 Stanley Dollar Drive, Walnut Creek 94595
Dollar Clubhouse: 1015 Stanley Dollar Drive, Walnut Creek 94595
Event Center: 1021 Stanley Dollar Drive, Walnut Creek 94595
Gateway Clubhouse: 1001 Golden Rain Road, Walnut Creek 94595
Hillside Clubhouse: 3400 Golden Rain Road, Walnut Creek 94595
Fitness, Golf, and Dining
Creekside Grill: 1010 Stanley Dollar Drive, Walnut Creek 94595
Tice Creek Fitness Center: 1751 Tice Creek Drive, Walnut Creek 94595
Golf Course Maintenance Office: 1000 Stanley Dollar Drive, Walnut Creek 94595
Golf Pro Shop: 1010 Stanley Dollar Drive, Walnut Creek 94595
Communications and Public Safety
Rossmoor News Office: 1006 Stanley Dollar Drive, Walnut Creek 94595
Rossmoor Television Office: 1006 Stanley Dollar Drive, Walnut Creek 94595
Public Safety/Securitas: 1000 Stanley Dollar Drive, Walnut Creek 94595
Assisted Living
Waterford: 1860 Tice Creek Drive, Walnut Creek 94595
Immediate Emergency Response
POLICE, FIRE, OR MEDICAL EMERGENCY: 911
Local Emergency Services
Walnut Creek Fire Dispatch: (925) 933-1313
Poison Control Center: (415) 345-8020
Regional Ambulance Service: (925) 676-7979
Hospitals & Clinics
John Muir Health Tice Valley Med Office, Rossmoor
Phone: (925) 988-7533
Address: 1914 Tice Valley Blvd, Walnut Creek
John Muir Medical Center, Walnut Creek
General: (925) 939-3000
Emergency: (925) 939-5800
Address: 1601 Ygnacio Valley Road, Walnut Creek
Kaiser-on-the-Job (KOJ)
Phone: (925) 906-2060
Address: 320 Lennon Lane, Lassen Bldg., 2nd Floor, Walnut Creek
Kaiser Permanente Medical Center
General: (925) 295-4000
Emergency: (925) 295-4299
Address: 1425 South Main Street, Walnut Creek
John Muir Medical Center, Concord
General: (925) 682-8200
Emergency: (925) 674-2333
Address: 2540 East Street, Concord